Connect with us

Hi, what are you looking for?

Economy

Alabama Power, other state utilities promise not to disconnect services for those impacted by COVID-19

STOCK

Alabama Power and Spire will not disconnect customers impacted by the COVID-19 virus, the companies announced on Tuesday in a story on their news website. 

APCO said in the story that it has not disconnected any delinquent customers since the coronavirus pandemic was declared a state of emergency in Alabama on March 13, and that the company had “no plans to do so.” 

On Tuesday afternoon, the Alabama Public Service Commission also issued a press release saying it had been in contact with APCO, Spire and other service providers about continuing the services for customers who were affected by COVID-19 and related employment or income issues. 

“I am gratified that as a result of our quietly working with utility leaders, not a single customer whose income has been affected by this health crisis had their utility service disconnected,” the release stated. 

APCO customers who are experiencing difficulties because of COVID-19 should contact the company at 1-800-245-2244 or log onto the website and follow the links for coronavirus assistance. 

In addition, the release from the PSC said APCO and Spire would work with customers at the conclusion of the emergency period to handle past due payments.

 

Advertisement. Scroll to continue reading.

Josh Moon is an investigative reporter and featured columnist at the Alabama Political Reporter with years of political reporting experience in Alabama. You can email him at [email protected] or follow him on Twitter.

More from the Alabama Political Reporter

State

Peoples succeeds Mark Crosswhite, who retired after eight years as the company’s leader.    

News

"Our teams responded to the call, leaving their families during the holidays to be sure customers across the state could be safe and warm...

State

Crosswhite has led the utility company since 2014 and said in a statement that he's retiring to spend more time with family.

State

Mark Crosswhite led Alabama Power for more than eight years.

Infrastructure

Professionals in the electric vehicle industry gathered in Birmingham as the number of electric vehicles on the roadway is expected to greatly increase.

Infrastructure

High-speed internet services are expected to be available to Fayette County residents and businesses in spring of 2022.

Governor

Both bills were priorities of the Alabama Innovation Commission.

State

The Alabama Department of Environmental Management is currently reviewing applications to close a number of coal ash storage sites.