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After long lines, in-person unemployment assistance will be appointment only

a line of shadows of people lined up against a red brick wall. Stand in a queue to the changes.

After news accounts of people driving across Alabama to camp out in a Montgomery parking lot overnight in hopes of getting help with their unemployment claims, the Alabama Department of Labor on Thursday announced new guidelines for seeing a worker in person. 

The COVID-19 pandemic and resulting large numbers of unemployed seeking help left the state’s Department of Labor struggling to process the thousands of applications that pour in daily.

The department said in a Facebook post Thursday that instead of continuing seeing people on a first come, first serve basis, beginning Monday, July 6, people will now have to make an appointment to be seen. Only 300 appointments will be available daily. 

The department has also changed the location to receive assistance from the Dunn-Oliver Acadome on the campus of Alabama State University to the Crump Senior Community Center, located at 1751 Cong W L Dickinson Drive in Montgomery. 

To register for an appointment, visit the department’s website here. Slots for appointments will be at 8 a.m., 10 a.m., 12 p.m. and 2 p.m. Monday through Friday. Face masks are mandatory and temperatures will be taken on site, according to the department’s post.

Eddie Burkhalter is a reporter at the Alabama Political Reporter. You can email him at [email protected] or reach him via Twitter.

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