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ADOL providing portal to allow unemployment claimants to upload documents

The improved portal will allow claimants to upload identity and verification documents.


The Alabama Department of Labor (ADOL) has improved an existing portal to allow unemployment compensation claimants to digitally upload various types of information related to their unemployment claim.

The improved portal will allow claimants to upload identity documents, such as a driver’s license, Social Security card, and address verification documents; medical documentation, and self-employment documentation, like Schedule C, 1099’s, etc.

This documentation is needed for common claim issues including account review required, PUA eligibility issues, leave of absence issues, and more.

“We’ve heard the complaints that it’s difficult to provide us with information,” said Labor Secretary Fitzgerald Washington. “By upgrading this portal, we’re giving claimants ONE place to send their information, hopefully helping to eliminate some of the frustration. This is not a silver bullet, and claimants should still expect to wait while issues are resolved, but this is a definite improvement.”

The inquiry portal can be accessed at Claimants should know they will only be allowed to submit ONE entry; no other entries will be accepted while the existing inquiry is pending. Only inquiries submitted through the portal will be reviewed.

Written By

The Alabama Political Reporter is a daily political news site devoted to Alabama politics. We provide accurate, reliable coverage of policy, elections and government.



May’s monthly total was 130 percent higher than it was in May 2020.


There were 75,458 Alabamians counted as unemployed in May.


63 percent of the new claims were reported to be due to the pandemic.


Most common listings were for registered nurses, retail sales, sales representatives, customer service representatives and truck drivers.